Company Information

Edelweiss Tokio Life Insurance Company is a joint venture between Edelweiss, a leading diversified financial services group which offers a variety of products across asset classes and consumer segments and Tokio Marine Insurance, one of the oldest insurance company in Japan. The company has been a new age insurance player which offers customer need-based life insurance coverage. Edelweiss Tokio was also the recipient of the "Rising Star Insurer" award in 2013.

Leadership

Deepak Mittal
CEO
Edelweiss Tokio Life Insurance Company

Contact Details

Edelweiss Tokio Life Insurance, Edelweiss House, Off C.S.T Road, Kalina, Kurla West, Mumbai – 400 098
Phone No: +91 22 4088 6015
Fax: +91 22 4342 8161
Telephone: 1-800-2121-212

SMS: 97790 30003
Email: care@edelweisstokio.in
Website: www.edelweisstokio.in
Branch Locator

Follow Us

   

Edelweiss Tokio Life Insurance Claim Process

FAQ - Edelweiss Tokio Life Insurance

In case the Insured/ Policyholder has any grievance regarding services, product or process of Edelweiss Tokio Life insurance, they may approach the Grievance Redressal Cell at the below mentioned details.

If you wish to visit Edelweiss Tokio Life Insurance India Ltd. branch for any issues, concerns or queries regarding your policy, please click on the below link to get the complete details.

We understand that you may have questions, concerns, doubts pertaining to your policies or on products & services. In case you would like to talk to the customer service department of Edelweiss Tokio Life Insurance, please find below the details:

Please click on the link below to check the fund performance of Edelweiss Tokio Life Insurance policy.

Claim Settlement Ratio for Edelweiss Tokio Life Insurance Company for April, 2014 - Mar, 2015 was 60%.

Edelweiss Tokio Life Insurance Company has the responsibility to put in place the proper procedures and effective mechanism to address complaints and grievances of policyholders including Mis-selling by different intermediaries and to ensure compliance with the statutory requirements.

In any case, if the Insured/ Policyholder would like to Surrender/ Cancel your Life Insurance policy, or make a partial withdrawal from the policy fund, then below given procedures needs to be followed:-